Privacy policy

SUSTAINABLE 

IN / OUTDOOR

EASY CLEAN

Version of Nov 20, 2023

Your privacy is of great importance to LAZE. We adhere to privacy laws, ensuring that your data is secure with us, and we handle it responsibly. In this privacy statement, we explain how we process the information we gather about you.

If you have any questions or want to know what information we precisely hold about you, please contact us at in**@**ze.nl.

Handling orders

When you place an order with us, we use your personal data to process it. We may provide your personal data to our delivery service to fulfill the order, and we receive information about your payment from your bank or credit card company.

For this, we use your payment details, address details, IP address, email address, phone number, and billing address. This is a legal requirement. We retain this information until your order is completed and for seven years thereafter (as required by law).

Sharing with third parties

We collaborate with specific companies that may receive the aforementioned personal data from us.

For order processing, we partner with:

− Payment provider: Mollie

− Courier services: PostNL, GLS, NE Distri & DHL

Access to personal customer environment

On our website, you can create a personal customer environment that you can manage. We keep track of your orders and their dates to provide evidence. For this, we use your address details, payment details, billing address, IP address, phone number, and email address. We do this based on your consent.

Statistics and profiling

We gather statistics about the usage of our online store to enhance its functionality and provide more relevant information. We may combine your personal data to better understand your preferences, always respecting your privacy. If you prefer otherwise, please inform us.

For this, we use your phone number, email address, IP address, address details, and billing address, with your consent.

Sharing with third parties

We collaborate with certain companies outside the EU that can receive your aforementioned personal data. We share data with the following parties, providing tailored advertisements:

− Google

− Metaverse

Sharing with other companies or institutions

Except for the mentioned partners, we do not disclose your personal data to other companies or institutions unless legally obligated (e.g., demanded by the police in case of suspected crime).

Our online store includes social media buttons that collect your personal data by the administrators of these services.

Cookies

Cookies are small pieces of information stored by your browser on your computer. We use them within legal limits to collect information about the use of our services to enhance and customize the experience. You can configure your browser to reject cookies during your shopping with us.

Google Analytics

We use Google Analytics to track how visitors use our online store.

Security

Securing personal data is crucial for us. We ensure that your data is well-protected, regularly updating security measures.

Changes to this privacy statement

As our online store evolves, the privacy statement may change. Always check the date above and regularly review for new versions.

Access, modification and deletion of your data

If you have questions or want to know what personal data we have about you, contact us using the details below.

You have the following rights:

− Explanation of the personal data we have and its use.

− Access to the specific personal data we have.

− Correction of errors.

− Deletion of outdated personal data.

− Withdrawal of consent.

− Objection to specific uses.

Please clearly identify yourself when requesting changes or deletions to ensure accuracy.

Filing a complaint

If you believe we are not assisting you correctly, you have the right to file a complaint with the supervisory authority, the Autoriteit Persoonsgegevens.

Contact Information

LAZE

Zijtak 11

1251 RR Laren

in**@**ze.nl

+31 20 211 76 89